BIG DATA CASE-BASED EMOTION OPINION EXTRACTION AND EVALUATION SYSTEM FOR WELFARE SERVICE DISCOVERY AND METHOD THEREOF

摘要

Disclosed is an emotion opinion extraction and evaluation system based on big data cases for discovering welfare services and a method thereof. The emotion opinion extraction and evaluation method based on big data cases for discovering a welfare service comprises the following steps: collecting case documents for welfare services from each of multiple sources; processing each of the case documents to be subjected to a natural language in order to specify a welfare service and emotional vocabularies corresponding to each of the case documents; specifying the welfare service and emotional vocabularies corresponding to each of the case documents processed as a natural language; deriving emotional keywords corresponding to each of the emotional vocabularies based on the emotional vocabularies specified from each of the case documents; and deriving a main emotional keyword corresponding to the welfare service from the derived emotional keywords and an evaluation value corresponding to the main emotional keyword.;COPYRIGHT KIPO 2017