Systems and methods for customizing hotel, timeshare, and rental property guest experiences, and conserving resources and utilities using internet of things devices and location tracking augmented with contextual awareness

摘要

A system for customizing a hotel, timeshare, or rental property guest experience includes a layered in-room PaaS System with an IOT network control module configured to control a plurality of IOT connected room devices including a remotely controlled electronic or mechanical devices; a Cloud platform to collect system, property and guest data that will then be processed through analytics and algorithms to improve the guest experience and deliver cost savings for the property, a mobile app running on a guest mobile device, the mobile app configured to remotely control the IOT network control module; an enterprise server configured to communicate with the IOT network control module; and a local computing module configured to communicate with the enterprise server, whereinthe enterprise server controls the transmission of data between the IOT network control module and the property.