Method and system for adjusting analytics model characteristics to reduce uncertainty in determining users' preferences for user experience options, to support providing personalized user experiences to users with a software system

摘要

A method and system adaptively improves potential customer conversion rates, revenue metrics, and/or other target metrics by providing effective user experience options, from a variety of different user experience options, to some users while concurrently testing user responses to other user experience options, according to one embodiment. The method and system selects the user experience options by applying user characteristics data to an analytics model, according to one embodiment. The characteristics of the analytics model are adjusted and/or tuned to control/reduce uncertainty in identifying effective user experience options, according to one embodiment. The method and system analyzes user responses to the user experience options to update the analytics model, and to dynamically adapt the personalization of the user experience options, at least partially based on feedback from users, according to one embodiment.