Item judgment device, summary sentence display device, task judgment method, summary sentence display method, and program

摘要

PROBLEM TO BE SOLVED: To accurately and automatically create and display a summary sentence of reception utterance from the voices of a customer and a person in charge of reception.SOLUTION: A summary sentence display device 1 comprises: a voice recognition part 11 that performs voice recognition processing on the voices of a customer and a person in charge of reception to create a voice recognition resu a business extraction part 12 that extracts business from the voice recognition resu a summary sentence creation part 13 that creates a summary sentence including the business; and a display control part 14 that displays the summary sentence on a display part 15.SELECTED DRAWING: Figure 1