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Systems and methods for social network assistance
Systems and methods for social network assistance
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机译:社交网络协助的系统和方法
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摘要
A computer based system for social network assistance is disclosed. Via use of the system and related methods, a high-volume social media account (for example, an airline Twitter account) may be managed to enable prompt and thorough responses to incoming social media messages. In this manner, customer issues and feedback may be more effectively addressed, resulting in improved customer satisfaction and goodwill associated with the owner of the high-volume social media account.
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