COGNITIVE COMMUNICATION CHANNEL-ADAPTATION BASED ON CONTEXT

摘要

Methods, computer program products, and systems are presented. The methods include, for instance: predicting an upcoming communication content in a current channel based on learning input data from a plurality of sources relevant to a communication activity of a user. A user response to the predicted content is assessed and a communication channel model for the factors including the input data is selected. A user satisfaction level with the current channel is checked against a predefined threshold for the selected communication channel model. For the current channel that is less than satisfactory, an adaptive action is taken to adapt the current channel to another for the user.