An order allocation method and apparatus are provided. The order allocation method includes: obtaining an unallocated order corresponding to a first delivery business; determining a first matching degree between the unallocated order and each of allocated order groups of a plurality of candidate delivery persons, wherein the allocated order groups include an order group corresponding to a second delivery business; and if there is an allocated order group that meets a matching degree requirement, assigning the unallocated order to that allocated order group. Each of the allocated order groups may include allocated orders corresponding to the first delivery business and the second delivery business. Therefore, joint allocation and scheduling of orders of the two delivery businesses in a same order group can be implemented based on the matching degree, so that different delivery businesses can share a same batch of delivery persons, thereby improving utilization of the delivery capacity.
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