AUTOMATICALLY SOLVING COMPUTER SYSTEM ERROR STATES VIA A COMPARATIVE HISTORICAL ANALYSIS OF ERROR STATES, LOGS, PROFILE CONFIGURATIONS, AND OPERATOR RESPONSES

摘要

A computer-implemented method for ranking and presenting actions executed by prior users when an error scenario occurs in a computer system is provided. The computer-implemented method includes identifying an error with the computer system and entering an error state with respect to the error. The computer-implemented method includes recording operations within the computer system during the error state and exiting the error state based on an exit condition.