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COLLECTION TERMINAL OF A USER SATISFACTION OPINION, A COLLECTION SYSTEM THAT INCLUDES THIS TERMINAL AND A COLLECTION PROCEDURE OF A USER SATISFACTION OPINION THROUGH THIS TERMINAL
COLLECTION TERMINAL OF A USER SATISFACTION OPINION, A COLLECTION SYSTEM THAT INCLUDES THIS TERMINAL AND A COLLECTION PROCEDURE OF A USER SATISFACTION OPINION THROUGH THIS TERMINAL
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机译:用户满意度的收集终端,包括该终端的收集系统以及通过该终端的用户满意度的收集过程
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摘要
The terminal for collecting user satisfaction feedback comprises: a user interface including a loudspeaker and a video screen and adapted to present a message to a user according to one or more modes of communication; two buttons for collecting a user's feedback; an electronic processor programmed to implement the following steps: selecting, by means of a selection module, a communication mode for presenting the message from among a plurality of communication modes enabled by the user interface; sending a message according to the communication mode selected; and collecting feedback submitted by the user.
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