FRAMEWORK FOR BUSINESS INTELLIGENCE ADOPTION IN BANKS FOR PERFORMANCE ENHANCEMENT

摘要

#$%^&*AU2020101902A420200924.pdf#####FRAMEWORK FOR BUSINESS INTELLIGENCE ADOPTION IN BANKS FOR PERFORMANCE ENHANCEMENT ABSTRACT Business intelligence is transforming the banking sector. And today's financial institutions face increasing competition, better customer satisfaction, enhanced decision-making, faster and more accurate reporting, amplified revenues and improved competitive advantage in changing customer demands, and the need for strict control and risk management in a highly dynamic market. The main aim of the study is to improve performance in the adoption of business intelligence tools that enable decision-making to achieve strategies in the banking sector. This invention proposed the Unified Model Drawing from DOI (Diffusion of Development Theory), TOE (Technology-Organization-Environment Framework), and INT (Institutional Theory) as underpinning theories for assessing variables that affect BI Systems' adoption to improve efficiency in the banking sector. 1|PageFRAMEWORK FOR BUSINESS INTELLIGENCE ADOPTION IN BANKS FOR PERFORMANCE ENHANCEMENT Drawings Figure 1: Integrated foundation model 1|Page