- METHOD FOR INTENT-CONTEXT FUSIONING IN HEALTHCARE SYSTEMS FOR EFFECTIVE DIALOGUE MANAGEMENT

摘要

In the system for managing conversations in the medical system of the present invention, when a conversation is input from a user, a natural language processing unit that extracts one or more entities included in the conversation through natural language processing, and an ontology that includes the one or more entities is extracted. And, a conversation generation unit for generating a conversation instance by extracting a similar ontology having a similar meaning among the ontology, grouping one or more entities corresponding to the similar ontology, and identifying an intention corresponding to the conversation instance, and then the intention An intention recognition unit that identifies and manages the context based on, generates a response that matches the intention or context, but engages other users when a delay occurs, an intention-context knowledge management unit that provides the knowledge necessary for generating the response. It characterized in that it includes a knowledge providing unit.