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Friends and Enemies Within: The Roles of Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams

机译:内部的朋友和敌人:地理位置分散的小组中的子群,不平衡和孤立的角色

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摘要

Research regarding geographically dispersed teams (GDTs) is increasingly common and hasyielded many insights into how spatio-temporal and socio-demographic factors affect GDT functioningand performance. Largely missing, however, is research on the effects of the basic geographicconfiguration of GDTs. In this study, we explore the impact of GDT configuration (i.e., the relativenumber of team members at different sites, independent of the characteristics of those members or thespatial and temporal distances among them) on GDT dynamics. In a quasi-experimental setting, weexamine the effects of configuration using a sample of 62 six-person teams in four different one- and twositeconfigurations. As predicted, we find that configuration significantly affects team dynamics –independent of spatio-temporal distance and socio-demographic factors. More specifically, we find thatteams with geographically-based subgroups (defined as two or more members per site) have significantlyless shared team identity, less effective transactive memory, more conflict, and more coordination issues.Furthermore, in teams with subgroups, imbalance (i.e., the uneven distribution of members across sites)exacerbates these effects; subgroups with a numerical minority of team members report significantlypoorer scores on the same four outcomes. In contrast, teams with geographically isolated members (i.e.,members who have no teammates at their site) outperform both balanced and imbalanced configurations.
机译:关于地理上分散的团队(GDT)的研究越来越普遍,并且就时空和社会人口因素如何影响GDT的功能和性能产生了许多见解。但是,关于GDT基本地理配置的影响的研究大为缺失。在这项研究中,我们探讨了GDT配置(即不同地点的团队成员的相对人数,独立于这些成员的特征或他们之间的时空距离)对GDT动态的影响。在准实验环境中,我们使用62个六人团队在四个不同的一站式和两站式配置中进行抽样,研究了配置的效果。正如预测的那样,我们发现配置会显着影响团队动态-不受时空距离和社会人口统计学因素的影响。更具体地说,我们发现具有基于地理分组的团队(每个站点定义为两个或更多成员)的团队具有明显更少的共享团队身份,更少的有效交互记忆,更多的冲突以及更多的协调问题。 ,成员在站点之间分布不均)加剧了这些影响;小组成员人数很少的亚组报告,在相同的四个结果上得分较差。相反,具有地理位置隔离的成员(即,在他们的站点上没有队友的成员)的团队要胜过平衡和不平衡的配置。

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