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Product quality and customer satisfaction in the aviation market of the oil industry : a case study of Air BP South Africa.

机译：石油工业航空市场的产品质量和客户满意度：南非航空公司的案例研究。

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Thesis (MBA)-University of Natal, Durban, 2003.

机译：论文（MBA）-德班纳塔尔大学，2003年。

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作者
Bhengu N. R.;
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年度 2003
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正文语种 en
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5. Relationship between Product Quality and Customer Satisfaction in the U.S. Automobile Industry. [D] . Cruz, Albert V. 2015

机译：美国汽车行业产品质量与客户满意度之间的关系。
6. Data on corona-virus readiness strategies influencing customer satisfaction and customer behavioural intentions in South African retail stores [O] . Tarisai Fritz Rukuni, Eugine Tafadzwa Maziriri -1

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7. An Investigation into the Impact of Service Quality, Frequent Flier Programs and Safety Perception on Satisfaction and Customer Loyalty in the Airline Industry in Southern Africa [O] . Sandada Maxwell, Matibiri Bright 2016

机译：服务质量，频繁飞行计划和安全感对南部非洲航空业满意度和顾客忠诚度影响的调查

Product quality and customer satisfaction in the aviation market of the oil industry : a case study of Air BP South Africa.

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