Changing the configuration of business information systems for advanced continuous replenishment implementation : case studies of Indonesian and Dutch retailers on contingency factors that determine the configuration

摘要

Business Information Systems (BIS) play an important role in the CR practice. The definition of BIS in this thesis includes the aspects of data, data processing activities, and data processing technologies that support those activities. The BIS configuration in a retail company shows the possibility of CR implementation. The availability of advanced capabilities in a company¿s BIS would enable advanced CR.