The Effects of Mood on Exhibiting and Experiencing Counterproductive Workplace Behaviors and Organizational Citizenship Behaviors from the Perspectives of Faculty, Staff, and Students

摘要

We examined the extent to which counterproductive workplace behaviors and organizational citizenship behaviors were mood-contingent in a university sample. Sixty-four employees and thirty-nine students participated in online surveys measuring job affective well-being, organizational constraints, internal locus of control, interpersonal conflict at work, mood, counterproductive workplace behaviors (CWBs), and organizational citizenship behaviors (OCBs). Mood did not significantly predict OCBs, but students were more likely to engage in CWBs than were employees. The longer an individual was associated with the university, the more OCBs they exhibited, and organizational constraints significantly predicted CWBs. Factors potentially influencing these results are discussed.