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Intercultural communication in business ventures illustrated by two case studies

机译:两个案例研究说明了商业企业中的跨文化交流

摘要

The information and communications revolution has hastened the process of globalization in today's world of business. Consequently, businesses, even small and mid-sized companies, are confronted with cultural diversity when these companies become internationally active. Yet only few businesses are well prepared for a culturally diverse global market. Indeed, many business ventures fail not for a want of superior products and/or services, but due to a lack of intercultural competence. Disregarding the cultural component in a business transaction can and will lead to mistakes due to cultural misunderstandings which are the result of miscommunication. Because not much intercultural research exists for German American business ventures, this paper focuses on two German corporations, Buderus and Bayer, who are actively engaged on the American market to determine how they are coping with the cultural differences and measures they have adopted to surmount the cultural gap.
机译:信息和通信革命加快了当今商业世界的全球化进程。因此,当这些公司成为国际活跃的企业时,即使是中小型公司,也面临着文化多样性。然而,只有少数几家公司为适应文化多元化的全球市场做好了充分的准备。的确,许多企业失败并不是因为缺乏优质的产品和/或服务,而是由于缺乏跨文化的能力。忽视业务交易中的文化成分会并且由于错误的沟通会导致文化误解而导致错误。由于针对德裔美国企业的跨文化研究不多,因此本文重点关注两家积极参与美国市场的德国公司Buderus和Bayer,以确定他们如何应对文化差异以及他们为克服文化差异所采取的措施。文化鸿沟。

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