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THE IMPACT of CULTURE, LEADERSHIP, and POWER, on STAFF MOTIVATION in the CONTEXT of INTERNATIONAL ORGANIZATIONS

机译:在国际组织的背景下,文化,领导权和权力对员工激励的影响

摘要

This thesis investigates the impact of culture, leadership, and power, on staff motivation in selected international organizations (IOs), and develops a theoretical framework to assist with the practice of workforce motivation. The main research question is: “How can supervisors motivate their staff in the context of IOs?” Utilizing critical theory as a paradigm of inquiry, the study’s philosophical perspective leans heavily on “phenomenology”. Conducting this research led to the realization that there are a few studies in the existing literature on this subject matter. After investigating grand theories, the meso theories which form the theoretical background of the research were chosen, as: McClelland motivational theory, the GLOBE study, implicit leadership theory, and, Schein’s culture and leadership theory. Concern for understanding the cultural aspect led to the result of utilizing critical ethnography methodology. Moreover, three chief methods were used: Semi-structured interviews, focus groups, and, non-participant observations. Based on volunteerism principle and quota sampling technique, twenty-two supervisors, and the same number of staff, from the World Trade Organization (WTO), the International Trade Centre (ITC), the United Nations Conference on Trade and Development (UNCTAD), and the World Health Organization (WHO), all headquartered in Geneva-Switzerland, took part in interviews and focus groups. Non-participatory, structured, and overt observations, were also carried out on a three-day working schedule for the four IOs participating in the study. The gathered information was analysed, using ethnographic data content analysis, and the rigour of research was ensured through utilizing the concepts of trustworthiness and reflexivity. For the first time in the existing literature, the findings of this research have established a theoretical framework which demonstrates how concepts related to staff motivation work in the context of IOs. It further develops a definition of International Culture, as a metamorphosed pattern of values, beliefs, assumptions, social ideas, language, symbols, rituals and working customs formed by the fusion of national cultures and organizational culture in international settings. Regarding power concept, although the establishment of IOs was influenced by Kantian deontological ethics, except for the ITC staff and one UNCTAD staff, all others supported the Machiavellian teleological approach. On the subject of motivation concept, it was recognised that nationality does not make an impact on staff motivation. In conclusion, this study provides some useful recommendations for supervisors, officials of IOs, and researchers.
机译:本文研究了文化,领导力和权力对选定的国际组织(IO)中员工激励的影响,并建立了理论框架来协助实践员工激励。主要的研究问题是:“主管在IO的背景下如何激励他们的员工?”这项研究的哲学观点将批判理论作为探究范式,在很大程度上依赖于“现象学”。进行这项研究导致认识到,现有文献中对此主题进行了一些研究。在研究了宏大的理论之后,选择了构成研究理论背景的介观理论,例如:麦克莱兰动力理论,格洛伯研究,内在领导理论以及舍恩的文化和领导理论。对文化方面的理解的关注导致了使用批判人种志方法论的结果。此外,使用了三种主要方法:半结构化访谈,焦点小组和非参与者观察。根据志愿服务原则和配额抽样技术,来自世界贸易组织(WTO),国际贸易中心(ITC),联合国贸易和发展会议(UNCTAD)的22名主管和相同数量的工作人员,总部设在瑞士日内瓦的世界卫生组织(WHO)参加了访谈和焦点小组。还为参加研究的四个IO在三天的工作计划中进行了非参与性,结构化和公开的观察。使用人种学数据内容分析对收集到的信息进行分析,并通过使用可信赖性和反思性概念来确保研究的严格性。在现有文献中,这项研究的发现首次建立了一个理论框架,该框架证明了与员工激励相关的概念如何在IO的背景下发挥作用。它进一步发展了对国际文化的定义,将其定义为价值观,信念,假设,社会观念,语言,符号,仪式和工作习俗的变形形式,这些形态是通过在国际环境中融合民族文化和组织文化而形成的。关于权力概念,尽管IO的建立受到康德式道义伦理学的影响,除了ITC工作人员和贸发会议的一名工作人员外,其他所有人都支持Machiavellian目的论方法。关于激励概念,人们认识到国籍不会对员工激励产生影响。总之,本研究为主管,IO官员和研究人员提供了一些有用的建议。

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    Erciyes Erdem;

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  • 年度 2017
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  • 正文语种 en
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