Virtual Reference Desk: Project of cooperation: debate, technical, agreeements and setting up of the working group.Meeting 'A new Library for European People' among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association.ALPE-ADRIA WORKING COMMUNITY REGIONE VENETO (Presidency 2001-2002) Working Group on Cultural Relationship Culture and Society Commission

摘要

A New Library for the European People.Meeting among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library AssociationPresentation of the Project 2: Virtual Reference Deskfor Alpe Adria Working CommunityCoordinator: Antonella De Robbio, Università di Padova Public libraries all over the world have always paid the greatest attention to intercultural dialogue. Moreover, the Unesco Manifesto (1994) attributes a central role to this dialogue within the services offered by public libraries.Intercultural dialogue has also been a source of inspiration for projects and initiatives carried by international working communities like Alpe-Adria.This is why since 1989 public libraries of this Central-European area have been committing themselves both to confront their experiences and to grant documental exchange in order to improve their services.The Veneto Region, which is at present chairman of the Alps-Adria Working Community, intends to give new vital lymph to this commitment, with the promotion of projects which can be innovative in technical terms too.