Diseño de integración de los sistemas de gestión de seguridad física y calidad al sistema de gestión de seguridad y salud modelo Ecuador, con enfoque a una cadena de supermercados.

摘要

In the Supermarket Chain, on which the present study was designed, the concept of security was managed through a general approach and limited only to physical security. The era of the standardization of managerial business systems in which we are immersed and the need to manage those systems in an effective and coordinated way in order to take advantage of the resources, puts nowadays the concept of integration.This document describes the analysis of the elements of safety and health, quality and physical safety systems in order to design an integrated system through a software tool that operates in real time and assists to the effectiveness and efficiency of all the operations in the company.The work was done in all areas of the company with the support of people involved, and is based on the systems of health and safety management Model Ecuador. A comparative analysis of all the four pillars of this system versus the management systems in physical safety and quality was conducted.The results were that the elements of the technical management in each system are unique; the elements of the administrative management, human skills and operational processes are mostly integrated, but in several cases it is necessary to develop and document them.In conclusion this study identified activities and processes that are compatible, complementary and particular, associated with health and safety, quality and physical safety management, allowing design an integrated management system.