Conflict, styles of conflict resolution, stress and job satisfaction amongst veterinary healthcare workers in clinical settings

摘要

This project looks at sources of stress and conflict, styles of conflict resolution and their outcomes in veterinary healthcare workers. An on-line survey was developed and sent to veterinary hospitals. Results included: Positive correlation between task and relationship conflict Positive correlation between conflict and avoiding, dominating and obliging styles of conflict resolution - Negative correlation between job satisfaction and stress - Negative correlation between job satisfaction and an avoiding style of conflict resolution and a positive correlation between job satisfaction and an integrating style of conflict resolution - Positive correlation between job satisfaction and intent to stay with both the current employer and the occupation. It is hoped this research can be used as a starting point to open dialogues about sources of stress and conflict, differing styles of conflict resolution and their benefits in terms of improved job satisfaction, decreased stress and intent to leave. --Leaf ii.