Organizational Process Dimensions Underlying Effective Organizations: Dimensions to Include in OPM's Organizational Assessment Survey.

摘要

This report provides theoretical and empirical support for the dimensions included in Office of Personnel Management's (OPM's) Organizational Assessment Survey (OAS). That is, it summarizes a literature review (e.g., articles, documents, books, surveys) that was conducted to identify the organizational process dimensions that are related to organizational effectiveness. The following 18 dimensions were identified for inclusion in the OAS: Fairness and Treatment of Employees; Training and Career Development; Rewards/Recognition; Innovation and Risk-Taking; Customer Focus; Leadership and Commitment to Quality; Valuing Diversity; Open Communications; Employee Involvement; Teamwork; Health-Enhancing Work Environments; Resource Allocation/Utilization; Family/Work/Life Balance; Supervision/Management; Social Responsibility; Job Security and Commitment to Workforce; Strategic Planning; and Measurement and Analysis.