Cost Recovery and Quality of Care in the Congo. HFS Small Applied Research Report No. 7

摘要

This report documents a study conducted in the summer of 1992 to examine the relationship between quality of services and fees in the Congo. The study hypothesized that private facilities can charge higher fees than public facilities because health care is perceived as providing higher quality services. The authors also based conclusions on data that compared pricing practices in rural and urban areas and analyzed patient characteristics in conjunction with their choice of facility. A total of 399 out-patients at eight health centers were surveyed. Five general topics were addressed in the questionnaire: patient and household identification, socio-economic information, curative care, patient satisfaction, and payment.