Veterans Health Administration Interim Report: Review of Patient Wait Times, Scheduling Practices, and Alleged Patient Deaths at the Phoenix Health Care System.

摘要

This interim report provides an overview of our ongoing review at the Phoenix Health Care System (HCS), identifies the allegations we have substantiated to date, and provides recommendations that VA should implement immediately. Allegations at the Phoenix HCS include gross mismanagement of VA resources and criminal misconduct by VA senior hospital leadership, creating systemic patient safety issues and possible wrongful deaths. While our work is not complete, we have substantiated that significant delays in access to care negatively impacted the quality of care at this medical facility.