Transition Guide: How to Manage the Human Side of Major Change. Second Edition

摘要

All courts face major change at some time: Executives are hired or new judges installed. Staff are reorganized into teams, or switched from specialist to generalist functions, or given new duties that effect co-workers. New technology is introduced. People are laid off. While court managers can control the implementation of change to some extent, no one can control how people respond to change. In fact, how different people adapt to any one change can vary tremendously. This guide focuses on managing the transition that accompanies major change. It does not review theory or research on transitions. Rather, it describes a three-phrase model of transition and suggests specific strategies for helping staff move successfully through each phase.