Improved Safety Culture and Labor-Management Relations Attributed to Changing At-Risk Behavior Process at Union Pacific, Research Results

摘要

Changing At-Risk Behavior (CAB) is a safety process that is being conducted at Union Pacific's San Antonio Service Unit (SASU) with the aim of improving road and yard safety. CAB is an example of a proactive safety risk-reduction method called Clear Signal for Action (CSA) by the Federal Railroad Administration (FRA) Human Factors Program within the Office of Research and Development. CSA combines behavior-based safety, continuous improvement, and safety leadership development. With sponsorship from FRA, Behavioral Science Technology, Inc. is instructing and advising on the implementation of CAB. The impact of CAB on safety culture, specifically labor-management relations, is evaluated in this paper based on forced-choice safety-culture surveys and semi-structured interviews of workers and managers.