Healthcare Inspection: Community Based Outpatient Clinic Reviews Lockport and Olean, NY, Monaaca and Washington, PA, Berwick and Sayre, PA and Somerset, KY

摘要

The purpose of this review is to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care in accordance with VA policies and procedures. Determine whether CBOC performance measure scores are comparable to the parent VA medical center (VAMC) outpatient clinics. Determine whether CBOC providers are appropriately credentialed and privileged in accordance to VHA Handbook 1100.19.1 Determine whether CBOCs maintain the same standard of care as their parent facility to address the Mental Health (MH) needs of Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) era veterans. Determine whether CBOCs are in compliance with standards of operations according to VHA Handbook 1006.12 in the areas of environmental safety and emergency planning. Determine the effect of CBOCs on veteran perception of care. Determine whether CBOC contracts are administered in accordance with contract terms and conditions.