Airport Offsite Passenger Service Facilities: An Option for Improving Landside Access: Volume II: Access Characteristics and Travel Demand

摘要

Offsite airport facilities provide ground transportation, baggage and passenger check in, and other transportation services to departing air passengers from a remote location. The purpose of this study was to develop models to determine the airports that might be candidates for such a facility and estimate the percentage of travelers that would choose to use one to access the airport. Offsite airport facility operations were examined in New York, Los Angeles, Zurich, London, and Hong Kong, and passenger data were obtained from surveys distributed at six U.S. airports. A total of 1,700 air-traveler questionnaires were completed at four airports without offsite facilities, i.e., Baltimore/Washington International Thurgood Marshall Airport (BWI), Charlottesville-Albemarle Airport (CHO), Norfolk International Airport (ORF), and Richmond International Airport (RIC), and at two airports with offsite facilities that provide ground transportation only, i.e., Boston Logan International Airport (BOS) and San Francisco International Airport (SFO). The survey results show that 68% of passengers who traveled directly to the airport terminal would consider using an offsite airport facility if available. Of the passengers who currently use an offsite airport facility that provides only ground transportation, almost 70% indicated that their access would be improved by expanded services including baggage and passenger check in. The two main reasons cited for using the offsite airport facilities surveyed in this study were reduced travel time variability (43%) and lower cost (39%).