Motivating Managers: A Guide to Performance Targeting and Performance-Based Pay in State and Local Governments

摘要

This document combines two papers on performance targeting -- the management technique of formally identifying targets (specific goals) on a number of performance indicators for individual managers at the beginning of a time period, with subsequent assessment of actual performance as compared to the original targets. The first paper discusses the assumptions behind performance targeting programs, and appropriate criteria for measuring their success. It also presents the document impacts resulting from actual trials of the approach and findings from an examination of four trial programs. The second part discusses the issues and tactics which should be considered if performance targeting is to be instituted in an organization. The entire presentation emphasizes theories of motivation and increased input into decisionmaking that affect work performance. Each paper contains its own bibliographic data as well as charts, graphs, and tabular material.