Survey of Individual Users of Medline on the NLM (National Library of Medicine) System

摘要

In order to provide an online information retrieval service that individuals can use easily and effectively, NLM needed to obtain detailed information on the growing and important end-user population, their information needs, and their level of satisfaction with MEDLINE as available on the NLM system. The survey was an initial attempt to determine the demographic characteristics of individual users of MEDLINE, their methods of accessing the system, their reasons for searching, and their level of satisfaction with current system features and capabilities. The information gathered will be used to identify system improvements that can provide a better level of information service to U.S. health professionals.