Comparative Study of the Use of Videoconferencing in the Pacific Area and in theNordic Countries

摘要

The paper presents the structure of the videoconferencing system and apresentation of the videoconferencing network in Finland, which includes a 2 Mbps direct-dialing network. The results of a user study made at Helsinki University of Technology for the main customers of the Helsinki Telephone Company are presented. Experiences with videoconferences and the effects of videoconferencing within companies were discussed in the interviews and opinions were asked. The effects of marketing on the increased use of the service were also evaluated. In addition, an evaluation has been made as to how the city of Helsinki started to use videoconferencing within the administration.