Measuring Quality Improvement: Toiyabe National Forest. A Procedure for Unit Self Evaluation of Our Progress Towards Our Vision of Total Quality Management.

摘要

The report measures how well we are implementing Total Quality Management on the Toiyabe National Forest. The procedure evolves around each Unit and SO Staff conducting periodic self-evaluations of their progress towards the Forest's Vision/Evidences of Success. Self-evaluation is an important part of the TQM process and is an excellent way to begin an improvement effort. Through self-evaluations, Units can track their progress toward the desired vision. The initial evaluation establishes the baseline from which future progress can be measured. Section B of the report describes the key steps in the self-evaluation. Section C sets forth specific instructions for conducting the evaluation.