Models, Managing Models, Quality Models: An Example of Quality Management

摘要

Quality is an increasingly important element in competitiveness. This paper willfocus on strategies used by an international standards committee for improving the development of its complex standard. The paper outlines an approach for use within the standards-making community. Aside from the standards-making community, any organization interested in establishing quality metrics and quality thresholds to assess technical quality should find this paper useful. An overview of a methodology for evaluating the technical quality of information and data models is also included. Quality management techniques for models are described along with management's role in ensuring that high quality models are produced. Many basic concepts of the Malcolm Baldrige National Quality Award were used in building the foundation for this new approach to standards development.