Evaluating Feedback Systems by Civil Service Employees. HRDV 6000 Integrated Studies in Human Resources Development

摘要

Multi-source feedback is slowly taking a foothold in both federal and state government. Civil service employees are currently under the traditional single-source or supervisor-only evaluation, where, information for improving is limited and not always honest. Whether civil service employees accept multi-source feedback over single-source feedback is the aim of this study. Using a group of 44 federal, contract, and state civil service employees. I will gauge their perception for using multi-source feedback. While the use of multi-source has been expanding in the private sector, little to no research has been conducted in the public government sector. Understanding civil service employee perception of multi-source feedback is the first step to its acceptance within both state and federal government.