Reengineering Air Mobility: A Process Perspective

摘要

The nature of any successful business, government, or military is to be able to effectively deal with change. Change can come about as a result of societal or technological progress, or as an application of past experience. Given that change will, at some point, always be required, the question of how best to accomplish change needs to be addressed. Small-scale change is relatively easy to achieve, but change in large degrees requires a more radical approach. Business Process Reengineering is a relatively recent and very successful methodology for dealing with large-scale changes. Our nation's military, even though it is considered by most as the best in the world, must continue to change, to transform itself, if it hopes to maintain that advantage. One important and clearly distinctive capability is our burgeoning air mobility fleet of airlift and air refueling aircraft. Changes in technology and lessons learned from recent operations highlight the need for the Air Force to review its use of air mobility assets. This research paper will explore various air mobility business processes, identify those that are becoming obsolete, and recommend possible solutions and updated methodology by incorporating reengineering techniques.