Command and Control Analysis of the South West Provincial Regional Emergency Operations Centre during Vancouver 2010

摘要

British Columbia hosted the Vancouver 2010 Olympic Winter Games (V2010) between February 12 and 28, 2010. During this time, the Emergency Management British Columbia (EMBC) South West Provincial Regional Emergency Operations Centre (SWE PREOC) was activated in order to monitor and respond to incidents. Defence Research and Development Canada (DRDC) scientists observed SWE PREOC operations from a command and control (C2) perspective during the Games in order to provide feedback for improved operations. This paper describes the SWE PREOC's role for V2010, the context for 'normal' operations and the operating environment for the Olympics activation, and the methodology for C2 analysis. Two aspects of the activation made it unique: (1) the SWE PREOC activated for a planned event versus in response to emergency incidents, and (2) the SWE PREOC had to work with new and significant organizations for the Games, such as the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC) and the Integrated Security Unit (ISU). The issues observed during operations and suggested recommendations for operations that may encounter similar types of issues are discussed, along with the impact of the deviations from normal SWE PREOC operations.