Evaluation of a New Method for Assessing Change to Planned Job Redesign as Applied to Hackman and Oldham's Job Characteristic Model

摘要

Pre and Post ratings of job characteristics collected in studies of planned job redesign may provide inaccurate assessment of perceived change if the intervention alters the frame of reference used by the incumbent to anchor responses. Based on Howard's work with response shifts (Howard et al, 1979), an experimental simulation was conducted that included Pre, Post and Retrospective Then ratings. Forty eight subjects worked at enriched and unenriched versions of a work-study job. Although a response shift was not found, retrospective ratings were found to be internally valid and using a within subjects design, support for the Hackman-Oldham model was observed. Future use of retrospective ratings is discussed. (Author)