Development of an Organizational Effectiveness Model for Base Level Civil Engineering Organizations

摘要

Because no common definition of base civil engineering (BCE) organizational effectiveness existed, the assessment of and improvement in the effectiveness of BCE organizations has been difficult. At the request of the Air Staff, this research developed an organizational effectiveness model for use by base civil engineers. A census survey with a return rate of 83.3%) of CONUS wing, base, and civil engineering commanders was used to evaluate the importance of thirty-seven suggested criteria and to identify other criteria considered important by respondents. All respondents considered leadership to be the most important criterion in defining organizational effectiveness within civil engineering. A functional model developed through content analysis grouped these criteria into nine factors: fire protection, leadership, readiness, resource availability, organizational health, program management, contract management, operations workforce performance, and customer image. The resulting model allows base civil engineers to evaluate their organizations' effectiveness as perceived by their commanders.