Effects of Social Support on Work Stress and Burnout.

摘要

This study was a descriptive study which investigated the effects of social support on work stress and burnout in registered nurses. The nurses completed a questionnaire packet containing a brief demographic sheet, the Maslach Burnout Inventory, the Gray-Toft Nursing Stress Scale, and the House Social Support Scale. Pearson's product-moment correlation and forced entry multiple regression were used to analyze the data. Stress was found to have a significant positive relationship with the Depersonalization and Personal Accomplishment dimensions of burnout. As job stress increased there was an increase in the frequency of feelings of depersonalization and a decrease in the frequency of feelings of personal accomplishment. Social support showed a significant negative relationship with the burnout dimension of Personal Accomplishment. As social support increased, there was an increase in the frequency of feelings of personal accomplishment. In combination, social support and job stress were found to be a significant predictor of the burnout dimension of Personal Accomplishment. The interaction of social support with job stress was not found to significantly account for the variance in any of the three dimensions of burnout: Emotional Exhaustion, Depersonalization, or Personal Accomplishment. There was a negative relationship between the independent variables: social support and job stress. As social support increased, job stress decreased. (eg)