Analysis of Healthcare Provider Productivity in Selected Clinical Services atMoncrief Army Community Hospital

摘要

This study compares the actual workload of thirteen clinical services in a mediumsized Army Community Hospital to provider based productivity standards found in the Joint Healthcare Manpower Standards (JHMS). It finds that while these standards appear to be reasonable, most of the clinical services fail to meet the JHMS standards by statistically significant margins. The study concludes that the low productivity is due to a lack of guidance and emphasis in the productivity arena; providers have no guidance on what is expected of them and do not have a personal stake in productivity. Standards are recommended, as are a variety of incentives, to give healthcare providers a personal stake in productivity improvement.