For you to appreciate the changes that have occurred in our industry over the past two years,I want to quickly sum up what the life of a freight forwarder was before 9/11.All I can say is"Life was good."We were expediting exports-helping to combat the evil trade imbalance."Exporters"were seen as inherently good.Paperwork could be turned in after the vessel sailed with rarely a problem or a penalty.In fact it was PAPER-work.Forwarders were allowed to file paper or paperless instructions.The Federal Maritime Commission(FMC)was our biggest policeman watching over what we did.As I'll explain later-much has changed.
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