Knowledge Management Implementation in Information Society: A Review of llUM Library KM Strategy

摘要

Most organizations implementing knowledge management are thrilled by the numerous opportunities it offers and the Intemational Islamic University Malaysia (HUM) library is not left behind in the innovative shift Even though knowledge mamagement practice is demanded in information society, it does not exist as a full--fledged solution in most organizations yet. The reality in HUM libraty is that it already employs certain elements of knowledge management through the use of IT to support various activities from administrative jobs to user education. Among the ITsupport system used include: the staff intranet and email to share and exchange information, flbrary database to capture and store data and the digital library facilities to serve the diverse interest of its numerous customers. These imply that the strategies employed by HUM library include: intellectual asset management strategy， personal kfumledge asset responsibility strategy and mostly customer-focused knowledge strategy. The purpose of this study lies in its concern for whether the elemems of knowledge management involved in the administration of HUM library is achieving the goals of knowledge management and whether the staff and customers of HUM library are maximizing the benefits of knowledge management in information societies.