Emotional exhaustion and mental health problems among employees doing 'people work': the impact of job demands, job resources and family-to-work conflict.

摘要

OBJECTIVE: This study investigates the relationship between four job characteristics and family-to-work conflict on emotional exhaustion and mental health problems. METHODS: Multiple regression analyses were performed using data from 1,008 mental health care employees. Separate regression analyses were computed for high and low patient interaction jobs. RESULTS: Different job characteristics as well as family-to-work conflict were associated with emotional exhaustion and mental health problems in each job type. The relationship between family-to-work conflict and emotional exhaustion was mitigated by social support from colleagues for those who worked in low patient interaction jobs. CONCLUSION: In addition to general and specific stressors, it is worthwhile to include home-related stressors that interfere with the work domain in stress research.