I have often wondered what attempt the construction industry makes to learn from other, more profitable industries. I expect that most students of project management have been pointed in the direction of The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt and Jeff Cox. Having re-read this book since entering the workplace, I realise how relevant it is and why other industries have tried to adopt its principles. How often do managers attempt to find out how to resolve issues by gathering information from those actually carrying out the work? How often do managers consider that the targets they are setting their workforce are counterproductive to the main aim of making money? Although the book is aimed at manufacturing, there are many parallels to be drawn with the construction industry.
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