Breaking down the silos of operations and business support systems (OSS/BSS) to form an integrated, cross-functional platform that can take a product from conception to execution in a simplified and consistent manner will cut time to market from months and years to weeks. The systems that keep networks running and profitable are in the direct line of fire when it comes to implementing change. So, as the world moves toward global connectivity, as smartphones cause a shift in user behavior, and as subscribers demand more personalized products and even greater control, the functions of OSS/BSS - such as planning, configuration, fulfillment, charging, billing and analytics - need to be integrated.
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