It seems to be harder and harder to recall what life was like prior to 2020. The anxiety that accompanies unexpected events are unavoidable. More often than not, however, the impact of these events on day-to-day business operations have a temporary impact. There is an expectation that things will return to what was considered the norm in a reasonable timeframe. As a result, companies are not compelled to initiate changes in the long-term direction of their business.
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