Video-enhanced Owners' Manual Triggered by Diagnostic Alerts

摘要

With customer frustration of understanding diagnostic codes on display and the severity of them when presented, this invention proactively launches video simulations of each code to help customer understand how, when, or where to resolve. This video will be triggered upon diagnostic codes anywhere on the vehicle that will automatically que up in the display to be played when action taken by customer. This can eliminate the need to find the paper copy of a several page booklet or even outdated booklet of troubleshooting guidelines on vehicle issues. Real time videos with the latest and greatest guidelines from the cloud will maximize customer satisfaction.