IN MARCH 2008, DANIEL GOLEMAN, AUTHOR OF THEbestseller Emotional Intelligence, deconstructed theemotional impacts of Hurricane Katrina in an articlein the magazine Greater Good. He was highlighting aphenomenon that he, and many of us, witnessed in thewake of the hurricane: “Leaders at the highest levels wereweirdly detached, despite the abundant evidence on ourTV screens that they needed to snap to action.”
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