For more than 70 years Swissair (Airways. June 1999) proudly flew the Swiss flag to most parts of the world. Like the country it represented, the airline was stable, reliable, and trusted. But six years ago, poor management decisions pushed Swissair into bankruptcy (Airways, May 2002). Marcel Biedermann, now managing director intercontinental markets for Swiss International Air Lines, was with Swissair at the time, and tells Airways that the airline's bankruptcy was very surprising to many: "It was a major tragedy for the Swiss public to see the symbol of Swiss quality go under."
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