BUSINESS DURING CRISIS Lessons Learned

摘要

Usually I'm asked to speak or write about business efficiency in operations. This time we're going to talk about my personal experiences in business during 2020, a year like no other.I've been in business for 33 years, and at the outset of 2020 I was in kind of a comfort zone. I had good systems in place. A lot of my team members have been with me for 20 to 30 years. We were all comfortable with our roles. We had a great client base, had good trucks. And as far as day-to-day operations go, I really found myself on autopilot.