Model Development of Main Commercial Port Operational Service in Indonesia (Case Study: Makassar Container Terminal)

摘要

The objectives of this research are to know (1) Makassar port characteristic as the main commercial port in Indonesia providing ship and goods service, (2) performance level of port operational service with port operational performance standard, and (3) ports, moorings and timing of container loading and unloading activities. The research was conducted in container Terminal Port of Makassar (TPM). The research method is a field survey during 91 days calendar, the data is analyzed by using statistical regression analysis method. The results showed that (1) three characteristics identified port of Makassar significantly strongly influence the operational services performance, namely: characteristics of port location; characteristics of port infrastructure, and characteristics of port service system. (2) the level of actual performance achievement of operational services in accordance with operational performance standards are divided into three categories, namely: performance indicators of good value category services are WT 0.88 (hours/ship), AT 0.89 (hours/ship), BCH 26.14 (box/cc/hours), BOR 55.13%, YOR 56.44% and Delivery 25.4 (minutes); indicator of service performance of good enough value category is Receiving 30.0 (minutes), and service performance indicator with bad value category that is ET:BT 69.16 (%); and operational readiness of equipment 61.95%; and (3) there are three alternative models of the relationship between TRT requirement of the boat during the tour a round time, the timing of dock service delivery and the service time of container loading and unloading activities at the dock. The relation between independent variable and significant dependent variable marked with value F-table = 2,6737